And, with first class cabins mostly full, I didn’t want to gamble hoping to get an upgrade into one of the remaining seats. Concierge Key members were invited to board first, followed by Group 1 (first class passengers), followed by Group 2 (Executive Platinum members). The content featured on UpgradedPoints.com has not been provided by the credit card companies mentioned. He noted several important things: Before delving into the details of the flight itself, it’s important to cover the booking process. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. First cabin version of the Boeing 737-800 This version of Boeing 737-800 displays of 160 seats. The journey took me from Victoria Falls in Zimbabwe to Ethiopia’s capital Addis Ababa, with a brief stop-over in Botswana’s capital Gaborone. Here’s what it was like onboard the first Boeing 737 Max passenger flight. As we taxied back from the gate, many of the ground personnel had gathered to take pictures — very similar to what you’d see on an aircraft’s final departure headed to retirement. Class Seat count Seat pitch Seat width Wi-Fi Airplane Boeing 737-800 (738) v1 American Airlines with 3 classes and 160 seats on board. American Airlines is rejigging its plans to update the interiors of its Airbus A321 and Boeing 737-800 aircraft with some soft improvements to first class following customer feedback. Dubai Aerospace Enterprise (DAE) has delivered the first of 18 Boeing 737 MAX 8 aircraft to American Airlines, it confirmed on December 13. A RED VENTURES COMPANY. This aircraft reflects an upgraded interior featuring Main Cabin Extra seating. If you’re in the economy cabin, the rear lavatories are extremely tight, and while American has recently installed new doors to prevent customers from exiting the restroom and knocking into the other side, there’s very little room to move about inside. Similar announcements were made by flight attendants during boarding. On December 29, 2020, American Airlines debuted its 737 MAX8 aircraft after almost 2 years of being grounded by the Federal Aviation Administration (FAA). Between one of the best American Airlines in-flight services I’ve experienced, good food and free Wi-Fi, it was about as good of a domestic first class experience as I could expect. If you’re not at a gate, be sure to contact American Airlines on Twitter at @americanair and they can easily look up your reservation. American Airlines is working on retrofitting its Boeing 737 aircraft with a new configuration that will standardize the planes with the new Boeing 737 MAX aircraft. Or you can just use the space to store a bunch of smaller items such as your wallet, phone, boarding pass, small camera, etc. For more information on our advertisers, see here. While it will take many months to restore public confidence, bringing this aircraft back to regular service is an important mile marker in recovering from the disasters that occurred to cause this long grounding. ALL RIGHTS RESERVED. This site does not include all credit card companies or all available credit card offers. During the pre-boarding announcements, the agent specifically noted that the plane operating this particular flight was a 737 MAX8. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. It will NOT be published. However, I can probably chalk this up to relativity. Onboard today were the spouses of the 2 pilots flying, a move that was quickly done to help instill confidence among the flying public. With my packed travel schedule, there weren’t many days in which I could fit this review run. Stay tuned for the head-to-head review. After 2 fatal 737 MAX crashes across 2018 and 2019, there was a lot of work over the past 2 years to get this aircraft ready for service. Bottom Line: While the 737 MAX is safer, the onboard seating product is still one of the most uncomfortable arrangements to fly in within the U.S. Seat padding is limited, and American has put as many seats as possible on these planes, reducing legroom and lavatory space. At first glance, no personal electronic device holders seem to be installed in domestic first class. We may receive compensation when you click on links to those products. At the end of December, American Airlines became the first U.S. carrier to resume scheduled flights aboard the 737 MAX. The first class seats in particular feature much less padding than their predecessors, and a limited recline, making this a very difficult aircraft to choose for overnight or redeye flights. For dessert, passengers were offered a choice of chocolate chip or Snickerdoodle cookies. I’ve experienced this issue in American Airlines’ premium economy seats with my old cell phone plug: At the front of this middle armrest was a small (6.5 inch by 5 inch) drink tray that folds out from inside the armrest. For first class, drink requests were proactively offered, followed by a choice of a cheese tray or a turkey sandwich. In economy, AA has installed personal device holders. Simple Flying had a chance to fly in first class on a retrofitted 737-800 flying between Austin and … Reported by Chris Sloan for Business Insider; American Airlines became the first US airline to fly the Boeing 737 Max jet on 29th December, after 21 months grounding.He was onboard the first commercial flight from Miami to New York LaGuardia. ), The chicken was juicy while still cooked through. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Use airplane seat map to find which ones are more comfortable and which should be avoided. For reasons best known to American, first class starts in row 3. No responsibility will be taken by the bank advertiser for these comments. That’s two-thirds of the 737-800 fleet. American’s 737 MAX was reintroduced on a Miami (MIA) to LaGuardia (LGA) flight — between 2 corporate megacities, and 2 of American’s most important hubs. That said, it was an early-bird special, with meals served before 6pm and dinner service completed by 6:30pm. The captain, Sean Roskey, welcomed us aboard and proudly told us about the partnership between American, its staff, Boeing, and the government to help get this plane back into service. For example, 60,000 points are worth $750 toward travel. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Then, I used that mobile boarding pass to quickly and easily clear TSA PreCheck in LGA’s Terminal C. The first thing that struck me upon boarding the AA 737 MAX on the inaugural flight is that AA installed its international premium economy seats as first class seats on the MAX. The main cons from the flight were the lack of padding in the seats and the slightly smaller bathrooms. American Airlines Flight 718, a Boeing 737 Max, takes off Tuesday from Miami International Airport on its way to New York — the plane's first commercial flight in the U.S. since it was allowed to return to service. Since this w… As I found on the inaugural flight — and confirmed this flight — the two economy bathrooms measure just 24 inches wide. And, were the bathroom sinks actually fixed? Throughout the flight, there was no notable difference between the MAX and other 737 variants. Once at the airport, I presented my mobile boarding pass, photo ID and my Platinum Card from American Express at the Centurion Lounge at LGA to grab a quick bite to eat and drink. The entire process took about 10 minutes, and there was a friendly agent that took my 1 checked bag and printed my boarding pass. Concierge Key members were invited to board first, followed by Group 1 (first class passengers), followed by Group 2 (Executive Platinum members). Boeing's $2.5BILLION payout for 737 MAX crashes: Aviation firm is ordered to pay $1.4million to EACH family of the 346 people killed in two airline disasters and $1.7billion to airlines … American is tackling the 737 MAX reintroduction head-on and is the, American, specifically, has conducted a number o, It will take a while for confidence to restore, but American’s move to. © 2021 Upgraded Points™, LLC. Underseat storage is also sparse, though this is being fixed in upcoming retrofits of the aircraft as part of a project nicknamed “Kodiak.”. However, these seats still have notable advantages over the seats in the back. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Strangely, I felt worse sitting in these first class seats for three hours than the economy seats for the same time period. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site — and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Stay informed: Sign up for our daily aviation … He was onboard the first commercial flight from Miami to New York LaGuardia. An American Airlines spokesperson has confirmed to me that ViaSat internet will remain complimentary until the airline is able to get Gogo subscribers free access to ViaSat. If your flight is scheduled on this aircraft, you can move to another flight that isn’t operated by this plane. See, complaints from travelers and flight attendants alike, American Express’ special agreement with American Airlines, American Airlines flight attendants complaining about the 737 MAX bathrooms, chocolate chip cookie I selected was perfectly cooked, Calling all Queen’s Gambit fans: There’s a new hotel room in Lexington, KY, just for you. American Airlines will have over 200 Boeing 737-800 planes when its current order book is completed. The third leg of my Business Class journey with Ethiopian Airlines was operated by one of the carrier’s Boeing 737-800. The undivided nature of the tray could lead to unwelcome “encroachment” from your neighbor. American Airlines seemingly is trying to maintain the same legroom it has in first class on the Boeing 737-800 (38 inch pitch) while only spacing 37 inches from seatback to seatback on the MAX. This site does not include all credit card companies or all available credit card offers. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. I had flown the inaugural revenue service of AA’s 737 MAX in standard economy, but I had yet to try first class on the new aircraft. The 737 Max was grounded worldwide after two crashes due to … So, we bit the bullet and booked first class from LGA-MIA, booking the flight through the TPG American Express Centurion card. Featured Image Credit: However, ViaSat handled the 57-passenger load admirably. American airlines 737 800 first class review pat s travel reviews american airlines 737 800 first class review pat s travel reviews american 737 first class review you review american airlines 737 800 738 business class miami to. All images credited to James Larounis unless otherwise noted. After the pre-flight announcement formalities, boarding began starting with ConciergeKey, following by Group 1 (first class), and all other subsequent groups. There was a “festive” atmosphere of sorts onboard, with lots of folks snapping pictures and looking around, though this wasn’t as exciting of an experience as other special flights I have been on (mainly retirement or inaugural rides). Ahead of the cabin on the left is a closet, and on the right is a galley kitchen. Boeing Co.’s 737 Max is poised to return to commercial service in the U.S. with the first flight since two deadly crashes prompted the longest aircraft grounding in the nation’s history. American has taken delivery of approximately a quarter of its 100 total MAX aircraft that will be added to its fleet. But, for now, let’s see how the 737 MAX did. Unfortunately, changes in this system weren’t really communicated to pilots, and there was little that could be done to turn it off, thus causing 2 airplanes to crash within a matter of months. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. The seats of the first class have 2-2 configuration. Generally, the problem with giving away free Wi-Fi is that it’s going to be overused, which ends up slowing down the connection for all. They have now sent 200 Boeing 737-800s in for densification. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Please view our advertising policy page for more information. ... they are things that we have to go out and build. Click here to see a list of advertisers that we work with. This site does not include all credit card companies or all available credit card offers that are on the market. The first class cabin on the 737 MAX features seats with limited padding and underseat stowage. The most spacious restroom is at the front of the plane, traditionally reserved for first class. While the flight attendants had reported having issues with the ovens on the 737 MAX aircraft, the chocolate chip cookie I selected was perfectly cooked. American Airlines Flight … American Airlines grew its Boeing 737 Max route network on Tuesday to include Washington, DC and Orlando, Florida, as well as New York's John F. Kennedy International Airport. Without being told, you wouldn’t really know otherwise. Instead, the airline directs flyers to stream entertainment to their personal devices. For this 4:29pm departure, I was pleasantly surprised that a full meal service was provided. Boeing’s 737 MAX resumed passenger flights in the United States for the first time on Tuesday after a 20-month safety ban was lifted last month. Hot Tip: If you’re unsure which aircraft you’re flying on, the gate agents can always tell you. The delivery formed part of … After an appetizer of warmed nuts and an initial drink order, meals were served from front to back. Seat map of the of Boeing 737 MAX 8 (7M8) First class offers 16 recliner seats located in the first 4 rows. Beverages were served in a plastic cup. The year of the first American Airlines Twin Jets Boeing 737-800 aircraft is 1997. However, the download speed was quick. The American Airlines Boeing 737 Max 8 airplane is a class of plane that can seat 210 passengers and fly a maximum of 3,550 miles. The main course, a salad and an empty bread plate were all served on a single platter. Taking off, this 737 MAX8 was as smooth as butter. The first class cabin on American Airlines's 737-800 features 16 standard seats in a 2-2 configuration. Right now, there are no markets that are only served by 737 MAX aircraft — every city American serves has at least 1 other aircraft type flying there, so if a flyer chooses to move to another flight with a different plane, they can do so. Disclaimer: Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. *Bonus value is an estimated value calculated by TPG and not the card issuer. Bottom Line: You don’t have to fly on a 737 MAX if you don’t want to. Seemingly any drink could be ordered. American Airlines Boeing 737-800 New MCE (738) Seat Map American Airlines Boeing 737-800 New MCE (738) Seat Map. American Airlines is renfurbishing their existing Boeing 737-800 fleet to match their new … Let’s take a look at this special flight, the aircraft, and what American has done to help passengers get back in the sky. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). While AA.com was quoting the flight at $483, American Express’ special agreement with Amer… The seat in front of these seats was rather plain, with a large, 15.5 inch wide literature tray. The aircraft type is specifically shown under each flight that you book on American’s website. This was shortly followed by a basket of bread. Turns out that’s a very useful 7.25 inch by 4.5 inch device shelf — either angled up to hold your phone…. Class Seat count Seat pitch Seat width Wi-Fi Opinions and product recommendations on this site are ours alone, and have not been influenced, reviewed or approved by the issuer. American has several policies and procedures in place to offer alternatives to customers who are scheduled to fly this plane. It has a total of 100 on order, so, for better or worse — but mostly worse — you can eventually expect to see these aircraft appearing at an airport near you. There were two of my main questions that I wanted to answer: How small are the first class bathrooms? The newest product from Boeing is designed to be more fuel efficient, quieter and with a better cabin interior than the earlier 737s. The Points Guy will not sell your email. The A321s are going to 190 seats from as few as 181 seats today, and the 737-800s to 172 seats from 160 seats under the “ Project Oasis ” retrofits. The gate agents helpfully instructed passengers to download the American Airlines app before boarding so that they could watch in-flight entertainment on-board. American Airlines flew the first scheduled passenger flight in 21 months of the Boeing 737 Max in the US on Tuesday from Miami to New York. American Airlines use these airplanes mainly for trips inside the country. For these reasons, the airline is providing free in-flight Wi-Fi on its 737 MAX flights for now. On-board, dinner options were summarized as “pasta or chicken.” However, longer descriptions were available online before the flight. Also, the recessed nature of the power plugs can cause issues for those with plugs that extend at a 90° angle from the socket. From there, however, despite American’s promise to be very transparent in what aircraft the customer is flying, I didn’t notice anything that would otherwise stand out to a normal traveler booking a MAX flight. I chose the chicken. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. In these cases, American will let flyers move their flights to any city within 300 miles if they choose not to fly the MAX. Although we could have gotten 5x points for booking with a Platinum Card from American Express, the Amex Centurion card allowed us to redeem Membership Rewards points for the flight and get a 50% rebate on those points. Tap the seat on the map to see the details. Bread choices were whole grain, sourdough or Asiago. I made my way down the jetbridge and had to wait for a bit outside the door of the aircraft. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Tap the seat on the map to see the details. American Airlines use these airplanes mainly for trips inside the country. Important Information if You’re Flying on the 737 MAX. Here’s what it was like onboard the first Boeing 737 Max passenger flight. However, it seems American Airlines realizes passengers aren’t used to downloading the app before boarding. So, we bit the bullet and booked first class from LGA-MIA, booking the flight through the TPG American Express Centurion card. If you’re looking to take a nap on the hopefully-short flight, the seats have a moderate recline and foldable headrest wings to support your neck. 16 of them are for passengers of the First Class, 30 are in Main Cabin Extra and 114 in Economy class. So, how about the bathroom faucet fix? In the back wall of this storage well, there are two plugs: one universal power plug with a USB plug immediately above it. This plane was developed to change Boeing 737-400 and differs from it with new wing, empennage, digital cabin head and better engines. And, with first class cabins mostly full, I didn’t want to gamble hoping to get an upgrade into one of the remaining seats. Sure enough, the fix worked: Our NYC-based cabin crew was surprisingly good — especially for an American Airlines crew. But it’s far more of the active fleet. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. In the economy cabin, bottles of water and cookies were distributed, but there is no formal service beyond that. There are already over 150 in the fleet, and it's the single largest type of plane that AA flies. Terms apply to the offers listed on this page. Passengers filed into their seats in a pretty orderly fashion, and in the end, the plane was a little over half-filled by the time we departed. Advertising Boeing estimated last year that the … Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. While there’s a lot of concern over the safety of this plane, American has made numerous attempts to restore consumer confidence, and this flight was no different. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The bi-fold tray table measures 19 inches wide by 10.5 inches deep when fully extended. It landed safely, and I felt very confident that American has returned this aircraft to a state of airworthiness that the public can trust. Also, the airline is still working out how to let passengers with monthly Gogo subscriptions access the ViaSat Wi-Fi on the 737 MAX. (RTTNews) - American Airlines (AAL) has restarted Boeing Co.'s (BA) 737 MAX passenger flights in the United States on Tuesday for the first time in nearly two years. So the “advantage” is that it can fly longer hall, but you will be supremely uncomfortable for said long haul. For an explanation of our Advertising Policy, visit this page. Once more MAXs come back to flying, there is the potential that some cities will only be served by MAX planes. Use airplane seat map to find which ones are more comfortable and which should be avoided. With this change, a software, known as MCAS, was installed to help automate the aircraft’s flying. When I first stepped into the first class bathroom, I noticed it felt noticeably larger than the economy bathroom I just tested. There’s no in-flight entertainment screen or even a holder for your personal electronic device, like you’d find in economy. The next few months will see the aircraft quickly expand across the US, Caribbean, and Latin America as American gets the newly-ungrounded fleet back to full strength. Since I booked within 24 hours, I was unable to pre-order my meal, but I saw the meal descriptions: Or, if you pre-ordered it, you could have selected a “Fruit and Cheese Plate” for your meal. Jamie first got his hook on miles and points during a high school choir trip to Europe, where he flew in Lufthansa First Class (thanks to his dad’s then US Airways miles) because economy was sold out. American is the first U.S. based carrier to bring the 737 MAX back to service, and they’ve done a number of things to restore consumer confidence: American has ordered 100 of these MAX aircraft, and only 25 have been delivered so far. That gave us an effective rate of 2 cents per Membership Rewards point. As I’d find out on my 737-800 return flight, the MAX’s first class bathroom is just 1.5 inches smaller than what you’d find on AA’s other 737s. While waiting there, I noticed an interesting sign advertising that American Airlines was awarded a five-star rating from APEX. First cabin version of the Boeing 737-800 This version of Boeing 737-800 displays of 160 seats. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site — and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. (RTTNews) - American Airlines (AAL) has restarted Boeing Co.'s (BA) 737 MAX passenger flights in the United States on Tuesday for the first time in nearly two years. The salad was a little basic, served with “olive oil & vinegar dressing.”. Cons include a lack of in-flight entertainment screen, reduced seat padding and a slightly smaller bathroom. View our latest valuations here. You could tell most travelers were well aware of the significance of this flight, but there were also a few people who were completely unaware. At the gate, there was a crowd of major media, aviation enthusiasts, and traditional travelers alike. This return to service flight stems from the fact that the Boeing 737 MAX aircraft was grounded worldwide for close to 2 years following the fatal crashes of Lion Air Flight 610 on October 29, 2018, and Ethiopian Airlines Flight 302 on March 10, 2019. I checked in on the American Airlines app during my Uber ride to LaGuardia. Boeing's 737 MAX resumed passenger flights in the United States for the first time on Tuesday after a 20-month safety ban was lifted last month. Boeing's 737 MAX resumed passenger flights in the United States for the first time on Tuesday after a 20-month safety ban was lifted last month. During the initial service, the flight attendants greeted each passenger by name and referred to passengers by their formal names (Mr. Genter) periodically through the flight. While AA.com was quoting the flight at $483, American Express’ special agreement with American Airlines brought the price down to $419. It then dawned on me that this was my first trip in American First Class. This post contains references to products from one or more of our advertisers. The on-screen displays behind the gate agent’s podium also display the aircraft type, so, at least for flights departing out of Miami, there should be little confusion. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Due to my American Airlines Executive Platinum status, I was allowed to check in at the priority check-in counters, located directly next to security checkpoint 1. Airline: American Airlines (AA) Aircraft: Boeing 737 MAX8 Flight #: AA718 Route: Miami International Airport (MIA) to LaGuardia Airport (LGA) Date: December 29, 2020 Duration: 2hrs 58min Cabin & Layout: First class, 16-seats, 2-2 config Seat(s): 2F Typical Retail Cost: $120 per person one-way (in Main Cabin). Reported by Chris Sloanfor Business Insider; American Airlines became the first US airline to fly the Boeing 737 Max jet on 29th December, after 21 months grounding. This pocket measures roughly 13 inches wide well by 3.25 deep by 11 from the bottom of the well to the bottom of the openable armrest. American Airlines 993 Miami (MIA) – Managua (MGA) Friday, March 6 Depart: 7:00PM Arrive: 8:43PM Duration: 2hr43min Aircraft: Boeing 737-800 Seat: 8C (Main Cabin Extra) One of the changes American has instituted for customers is to alert them at the gate about the aircraft type. The 737 MAX is scheduled to fly on both domestic and local international routes. 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