Please consult each insurer’s policy terms and conditions documents for full details. Direct Line is the UK's leading direct car insurer. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Here's how Direct Line scores in our latest survey: Members can log in, to read our scores and full policy analysis. Established in 1985, Direct Line was one of the first direct car insurers in the UK. Any house calls, out-of-hours calls or stays at the vet must be absolutely essential—and the vet must confirm that such action was necessary to prevent your pet’s condition from seriously worsening. Cover available from 8 weeks of age to 11 years (up to 6 years for some breeds of dogs). Our price check showed a range of £130 to £390 for Lifetime cover for a healthy, young crossbreed dog, significantly lower than average. Yes, you can cancel your Direct Line pet insurance by calling 0345 246 8246. Only available for dogs up to 9 years old and cats up to 11 years old; You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to accident. They will not pay for your … Read Guest's review of the Direct Line Pet Insurance, 41 of 86 Direct Line Pet Insurance reviews, & compare with other Pet Insurance at Review Centre. Each insurers Rank is calculated using a “weighted average” calculation which accounts for the overall rating out of 5 given in each review received for that insurer and the number of reviews for that insurer as a proportion of all reviews received. Our price checks also showed that the Overseas Travel package added around £13 per year and the 5 in 1 package added around £110 per year to the young, crossbreed dog's insurance quote. Here are the two Direct Line policies on offer: Pet owners can choose a fixed excess of £95 or £190 for dogs, or £80 or £160 for cats. We're keen to get feedback from our customers so we've partnered with reevoo, an independent review … Direct Line arranged everything and as I had Hire Car on my policy, they paid for a replacement car whilst mine was being repaired. But prices will vary depending on the age and breed of your pet, as well as other factors. The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. Third Party Liability cover is available for dogs up to £2.5million. Despite the Direct Line pet insurance reviews not being the best, it is still one of the best ones to go for on the market and is ranked as one of the leading providers. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies. Â, Direct Line Pet Insurance provide all dog and cat pet insurance customers access to PawSquad offering live chat and video calls with UK vets 24/7 and their policies are flexible so you can customise your cover to suit you and your pet. Direct Line sells two types of accident & illness pet insurance: Time Limited and Maximum Benefit. They do not sell a Lifetime pet insurance plan. Bought By Many Complete - up to £15,000 vet fee cover for accidents and illness that will renew each year. Queried this insurance is direct line pet reviews we never had a direct line pet insurance review compiles the treatment arises during a vet. To better understand the value of Direct Line Pet Insurance you need to look at it in the context of other available options. Direct Line offers a wide range of financial products including home, car, travel and pet insurance. Direct line had never contacted me regarding this claim as this was dealt with through my insurance. One benefit of Direct Line policies is that they're relatively stripped back, which can help to lower the premium for pet owners who really just want vet health cover. The insurer says that as no two pets are the same, its Essential and Advanced cover options can both be customised to suit each animal. While a lower premium is certainly attractive, remember that you'll pay more towards vet fees (and Direct Line will pay less) if you opt for a higher excess. Read more on LinkedIn. Legal and General Pet Insurance offer 3 different levels of insurance for your dog. Cover for advertising or reward if your pet goes missing. Of course, it is important that you always take the time to do your research before you invest in pet insurance to make sure you are getting the best coverage for the best possible price. Acupuncture, homeopathy, herbal medicine, Chiropractic manipulation, physiotherapy, osteopathy, hydrotherapy, etc. Our price comparison showed that M&S pet insurance premiums are quite competitive to the average cost of pet insurance in the UK. Policyholders have their choice of a £95 or £190 fixed excess for dogs and £80 or £160 for cats. However, the multipet discount is introductory and only applies for the first 12 months of the policy. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. If you want a Lifetime plan (generally considered to be the best/safest type of pet insurance) then you'll need to look elsewhere. To get a Direct Line pet insurance quote, click here or call 0345 246 8705—but before calling keep in mind that buying online is cheaper, because you'll get 12 months for the price of 9 (the first year). Before deciding upon a Direct Line policy, be aware that Third Party Liability for dogs does not come as standard but may be added to your policy for an additional fee(it's usually included as standard in the UK marketplace, so consumers might not be aware they need to add this). Bottom Line: If you want a Lifetime plan but are worried about the cost of the premium, Agria can be a good option—but you'll have to pay a larger share of any vet bills that arise due to the copay. For example, if your pet incurs £300 of vet bills for an ear infection at age 2, they still have £7,700 of vet cover left over to treat another ear infection, regardless of when it occurs—even years later. Read Direct Line pet insurance reviews and compare insurance providers on Compare by Review, the only comparison site that values quality over price. For those wanting extra features, here is the list of optional extras you can add for an additional premium. Animal Friends Pet Insurance is a specialist pet insurer, whose plans stand out for lower-than-average premiums (partially achieved through per condition limits, even on Lifetime plans) and they publicly state on their website that they don't penalize for claims by increasing premiums upon renewal. We compared this insurer to other similar insurers so you can see which may be more suitable for you. Their customer reviews highlight a few issues and whilst you can add some nice-to-have features, there are some drawbacks to learn about before you decide if Direct Line is the best pet insurance for you. Direct Line is a household name for car and home insurance, but is their pet insurance any good? Find out more: pet insurance explained; Does Direct Line offer the best pet insurance? While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. Our mission is to use the power of YOUR reviews to help increase … ), Access to fully qualified veterinary professionals via video chat or web chat at any time, Cover if you have to cancel (less than 7 days before you were due to leave) or curtail your holiday because your pet needs emergency life-saving surgery or goes missing (full details can be found in the, Cover for boarding fees when you're an inpatient at hospital for at least 4 days (full details can be found in the, Cover in the EU (Pet Travel Scheme) with a 30 day limit per trip, max 3 trips per policy period. WRITE A REVIEW ★★☆☆☆ 1.9 / 5. The Direct Line Group owns several well-known brands, including Churchill (of nodding-dog fame). This compensation may impact how and where offers appear on this site (for example, the order in which they appear). If your vet charges more, you might get less back from a claim than you expect. Reviews that appear on this site are based on our own analysis and opinion, with a focus on product features and prices, not service. Never had a claim quibbled. When they say excess of 500 pounds that means every item for example furniture, single wall, single carpet. Direct Line cover dental injury on both of their plans, but only their "Advanced" plan covers dental illness (e.g., tooth decay, gum disease, etc.). 14 of 18 insurers by customers. ", "3 lumps removed from pet and 3 lots of excess removed from claim". When we recently price checked the additional cost of Third Party Liability cover with Direct Line, we found it added about £8 per year to a policy for a young, male crossbreed dog—well worth the cost, in our opinion. Their Advanced Cover is a Maximum Benefit policy offering £8,000 per condition with no time limit and covers accidents, illness, disease, complementary treatments and dental disease up to £1,000 cover, included in the overall cover limit. Today, you can buy home, pet, travel, life, breakdown, landlord and business cover direct from us - online, or over the phone. Do not believe the hype, They will do anything they can to avoid paying!!! Time Limited (12 months of cover per condition), Up to £1,000 (included in the overall vet fee limit), Up to £100 (included in the overall vet fee limit), Death from accidental injury or illness – up to, Loss of pet from theft or straying – up to, Boarding fees if you have to stay in hospital – up to, Third Party Liability (dogs only) – up to, Extends cover if you take a trip overseas to one of the countries included in the Pet Travel Scheme, Repeat Tapeworm treatment – reasonable costs, Consultation fees for each separate visit to the vet, Additional out of hours fees for each separate out of hours visit, Histology fees including any handling and interpretation fees, Cytology fees, including any handling and interpretation fees, Hydrotherapy and physiotherapy (no "per session" limit on other complementary therapies), Treatment of tooth and gum disease (Advanced plans only), 3rd party liability not included (optional extra), 5 extras in 1 package (Cover for death by accident or illness, Lost Pet Cover, Advertising and Reward, Pet Boarding Fees if you're in hospital and Holiday Cancellation), Dental illness only on the Advanced, subject to regular dental maintenance, EU Travel cover (30 day maximum trip duration, max 3 journeys per period), Holiday cancellation and unwell boarding cover available, Complementary treatments (e.g., hydrotherapy, acupuncture, chiropractic, homeopathy, etc. 1179980.) Direct Line's Advanced plans offer a Maximum Benefit per condition of £8,000. You will get a refund of any premium paid as long as no claims have been made. Additionally, owners of older pets must contribute more towards vet bills, through the addition of a 20% copay. They offer 2 types of customisable pet cover with multiple additional options available. However, older pets (i.e., dogs aged 5 or 8 depending on breed, cats aged 10) are not eligible for new Lifetime policies and can only sign up for a Time Limited policy. Bills for our vet direct line insurance a claim until just fill … Direct Line Pet Insurance. The leading source of independent pet insurance reviews. Direct Line has been a fantastic… Direct Line has been a fantastic insurer, nice response to me but their accident repairer are rubbish returning car back to you after 3 months full of dusty dirty stuffs, couldn't clean and valeting a repaired car and up till now my car tail gate still drip water into car booth. Before you take the insurance read the policy line. The issue has been thrust into the public eye due to the custody battle between Ant McPartlin and Lisa Armstrong over their dog Hurley. Direct Line started selling car insurance from a single call centre in Croydon. £80 excess for vet fees for cats and £95 excess for vet fees for dogs. Direct line is the worst company ever Direct line is the worst company ever. As well as looking at how Direct Line's car insurance policy stacks up against others, we've also analysed how customers who have recently made a claim feel about it too. Read reviews from pet owners just like you. Death Due to Illness cover stops once your pet turns 11. Once the policy limit is reached for each condition that condition is no longer covered by the policy and becomes a pre-existing condition. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. We returned to Direct Line because their multi-car insurance made them competitive. Agria plans offer some desirable features, such as dental, euthanasia and cremation/burial, plus congenital conditions are not specifically excluded from cover. Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.Â, Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. You can submit a Direct Line pet insurance claim online Direct Line pet insurance claim online, or download a Direct Line pet insurance claim form here. ", "Price hikes following claims and pet turning 10 yrs old. No, Direct Line does not have Lifetime cover—their "Essential" plan is Time Limited and their "Advanced" plan is Maximum Benefit per Condition. There policies are flexible so you can customise your cover to suit you and your pet. Advertiser Disclosure: NimbleFins is authorised and regulated by the Financial Conduct Authority (FCA), FCA FRN 797621. We like that Agria is a specialist pet insurer with a long history. Registered in England and Wales No. Read our Business Insurance guides and learn where to compare quotes for UK small and medium businesses, as well as the self employed. PetPlan policies include dental illness and injury but don't cover euthanasia. For further information about how the rating of 3.7 out of 5 was arrived at please see Direct Line Pet Insurance – How Good is it? Direct Line Insurance is underwritten by UK Insurance Ltd.Â. My Veterinary Surgeon and the view of the Drug manufacturer have been declined by a veterinary nurse at Direct Line!!! There policies are flexible so you can customise your cover to suit you and your pet. Direct Line's Essential cover will cover new conditions for up to 12 months from the first date of treatment, with a vet fee limit of £4,000. Pet cover can help with vet bills. Who are Direct Line Travel Insurance . You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog. That is, they will pay a maximum amount for certain procedures or tests. We had no complaints about Petplan other than the fees went up quite a lot each year even without claims. The DLG is listed on the London Stock Exchange. It was ranked 4th out of 25 companies. Following an incident on holiday, my car was damaged and needed to be repaired. Pet insurance also often covers the value of your treasured pet, should they die due to illness, accident, be lost or even stolen. Compare the best pet dog insurance policies. Find out what genuine customers have said about pet-insurance.co.uk. Direct Line offers two pet insurance policies: one Time Limited and one Maximum Benefit, offering £4,000 and £8,000 of cover, respectively. The Direct Line email address for pet insurance claims is [email protected]@com, and their physical mailing address is Pet Claims, Leeds Processing Centre, 42 The Headrow, Leeds, LS1 8HZ. In December during the COVID-19 lock-down, instead of contacting my insurance, I'd received a letter stating legal action will be taken against me as Direct Line hadn't received their outlay payment from my insurance and due to it's my fault I'm held responsible to PAY UP. Policyholders have up to 12 months from the first treatment of a condition in which to submit claim forms and supporting documents. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. Other complementary therapies have no specific limits, but just come out of the overall vet fee limit. ), Upper age limit for new policies of 10 yrs, 11 months. (Root canals and crowns not covered. They don't sell Lifetime or Accident Only cover. I have now noticed that "Any claims that exceed the policy limit" are not covered. Hydrotherapy and physiotherapy are subject to £35/session limits, max of 15 sessions.  Â, Be careful with claims limits disqualifications. Pet Insurance Reviews: TopConsumerReviews.com reviews and ranks the best Pet Insurance programs available today. Some people complain that kennel club insurance is expensive but you get what you pay for and they sort out your claim quickly. Some offers that appear on this website are from companies from which NimbleFins receives compensation. Consumers should ensure they undertake their own due diligence before entering into any agreement. While we use our best endeavours to be comprehensive and up to date with product info, prices and terms may change after we publish, so always check details with the provider. Customer Reviews and Ratings. The Company receives compensation from the third parties (Partner Insurers) included on this site which includes payment for sales generated by users clicking through buttons on this Website to the insurers site and completing a purchase.Â, We display the insurers on the insurers listing page in order of their Ranking score. The amount of vet cover while travelling is the same as if you were in the UK, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to illness. Use our reviews and guides to help you learn about insurance plans before you buy. The site may not review or include all companies or all available products. Took them less than 1 year renewal despite zero claims to get to the price I was paying for petplan. Tooth cleaning is considered routine maintenance and is not covered by pet insurance. New research from Direct Line Pet Insurance 1 reveals 28,530 of 111,089 divorce cases in the last year involved custody of a pet, equating to some 90 disputes each day. Prior to NimbleFins, she worked as an investment professional and as the finance expert in Stanford University's Graduate School of Business case writing team. Pet insurance customer reviews Want to know how we stack up? Lifetime pet insurance, simplified Pet ownership can seem scary, but the insurance side of it shouldn’t be. Started in 1985 by Peter Wood, they were the first true direct Insurer.Originally owned by Royal Bank of Scotland, the Direct Line Group was created and RBS sold their stake by the beginning of 2014. The cost for a young, healthy crossbreed dog is around £350 per year for a plan with £6,500 of vet cover and a £95 fixed excess + 10% copay; a British Shorthair with an £85 excess + 10% copay would cost around £325 for the same level of cover. When my vet asked to speak to a vet at DL … While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. {"applyCallToAction":"Get Quotes","defaultSelectedItem":"pet","description":"Pet cover can help with vet bills. Dental treatment included in the £15,000 of vet fee cover. Read review of Direct Line Pet Insurance Pet Insurance. They have dealt with our no-fault claim swiftly and kept us informed when we might need to be involved in giving evidence. From 86 reviews. Depending on factors including where you live and the type of dog you may be quoted a higher or lower cost. In that case, up to £110 towards out of hours fees would be covered. 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