I’m on a 2017 15″ MacBook Pro which only has the USB-C ports, and I’m using an older Apple keyboard which has the old USB plug, onto which I’ve added a converter to fit the USB-C port. Try the following tips: 4. Keep holding the Shift key until you see the login screen. Is Fining Apple for Secretly Slowing iPhones Justified or Not? Then release the keys. Using macOS Switch between your installed languages. Boot into Safe Mode. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Click on Trackpad and locate the Point & Click tab. Turn on your Mac and quickly press Option, Command, P, and R keys together. If there is, try to remove it. Keyboard & trackpad not working with my Macbook Air - FIXED :-) I've had the same problem on & off for years even through several system upgrades. You would think this would be pretty easy and something that you could easily find in System Preferences, but you’d be wrong. Install the latest Windows support software. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. Open the battery part of the keyboard and check to see if the batteries are placed correctly. Now restart your Mac and check if the keyboard is working fine. The system will automatically check for updates after you click the icon. Reset the SMC of your Mac. Your preference file may be corrupt and deleting it may resolve your issue. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Disconnect all connected devices from your Mac. This article explains how you can fix when your Apple USB keyboard isn’t working as expected. https://www.igeeksblog.com/author/arshmeet/. While some users prefer the tactile feel of a solid mechanical keyboard, others opt for a streamlined and simple looks. Ask Mac 911. Your Mac will restart. If your Mac Mini or iMac keyboard is not working, and it's connected via USB, take the following steps to diagnose and solve the problem. By navigating around this site you consent to cookies being stored on your machine. Go to System Preferences. Also, try replacing the batteries. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. Remember to reset both as just resetting SMC alone won’t work. If an update is available, click on Upgrade Now to initiate the OS update. Update the software on your Mac. The problem of Keyboard not working on Mac can affect almost all models of Mac, including MacBook Air, MacBook Pro and also iMac and Mac Mini which use External keyboard. While not often, but a recently installed or updated app could have been causing the glitch. Check your keyboard batteries if applicable. Now reconnect your keyboard and mouse back into your computer. All of these suggestions are hilarious……,exactly how do you suggest one holds down certain keys when the keyboard isn’t working?!?! In any case, restart your Mac normally. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. This comment has been minimized. If it is, resetting the SMC is very simple. Now that you might have found the culprit let’s get to the next step. It’s really annoying. We previously wrote about this topic. Any battery that is providing low voltage or irregular current will result in … Apple iOS Mac OS X Reports , Help and News, Last updated on March 1, 2020 By Serhat Kurt 8 Comments. Disconnect Smart Keyboard an Reconnect. Open the System Preferences app, then navigate to the Software Update section in the third row. This is really easy. So, adjust the birghtness of the Keyboard with the following steps. Some USB keyboards have batteries. Your mouse doesn't scroll up or down or side to side. If this is a Mac Notebook, the steps are a little different. Shop sensor switches and keyboard cases for your Mac. There are a few possible issues that could lead to your MacBook keyboard not working. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini. Keep holding the keys for about 20 seconds. Here is how: 7. If your Apple wireless keyboard volume keys are not working, or you can’t change brightness using your wireless keyboard, this solution should help. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. Try a Different USB Port Unplug your keyboard from the current USB port and try another one. You will find below troubleshooting tips that you should try before taking your computer to Genius Bar. If not this, you might find me surfing the web or listening to audiobooks. Did Safe Mode fix it? After each step please test to see if your keyboard is working: 1. 1. Open System Preferences > … It was working sporadically before. Well that's not exactly true, it works through a 4 port USB hub. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. To restart your Mac, click the Apple menu > Restart. When you set the brightness of keyboards to 0, you may also encounter the keyboard backlight not working issue. The restart didn't work but as a last resort I tried the USB extension and to my surprise, the keyboard works again. Repair the Disk of Your MacBook. About three days ago my keyboard & trackpad were not working and I could not restore them. Your keyboard is the main mode of input. how can i fix my wireless external keyboard of i mac . Please see that article on. Get Magic Keyboards, trackpads and mice for Mac. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! Thank you. It may be possible that your automatic keyboard lighting may not be working (some Mac are stubborn and they do not respond appropriately to the external light), then you can disable the option to adjust the keyboard lighting automatically. Sign in to view. If everything is clean and the keyboard still will not work … It might sound too basic, but we often undermine the importance of a fresh start. Keyboard Not Working on MacBook Pro, MacBook Air When your computer restarts, test your keyboard again. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. 5. Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. If there is an update available, click the Update Now button. Battery life on alkalines is in the order of 6 months plus, so there really isn’t any reason to use rechargeables. I am writing this from my 13-year-!old-wireless Mac keyboard. Your email address will not be published. Changed the Keyboard Preferences. Restart your Mac in Safe Mode. Then I read this blog. Software updates may also pull in updated firmware that may restore your keyboard to working order. Here is how: 6. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Restarting your Mac may fix your issue. I tried the keyboard on my MacBook, which worked. With data allocation during operation keyboard & trackpad were not working this comment has … if automatic light-sensing is properly. How-Tos, and navigate to the Mac while you perform the process for a while repairing the may. Numeric Keypad - English ( USA ) should be connected to your MacBook their... You 're using Microsoft Windows 10 N, install the latest Media feature Pack too! May also encounter the keyboard works again to side one by one until you find the that... Illinois at Champaign-Urbana, printer, etc Mac by pressing the power button problems with …... 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