Is Fitbit Aria Sensing Thinking Err appearing? Step 1 – Solve Fitbit Aria Scale Error Message. However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". Since you mentioned that your Aria scale shows a "Sensing Thinking ERR message, I moved your post to the Aria 1 board since the error message is on Aria 1 possible error messages. Join an existing conversation, or start a new thread to ask your question. If your scale doesn't turn on when you stand on it, you may need to replace the batteries. Running with music makes you happy! ‎09-10-2019 It’s the best digital scale I’ve used, but also the most expensive. the correct user in the Fitbit app or on the fitbit.com website. It failed with the "Sensing - Thinking - Error" Fitbit chat support is absolutely horrendous. So no vertical storage. @Lisad123 Welcome to our Fitbit Community! Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. ‎08-12-2018 The battery level is accurate as of the last sync. I understand how you feel about this. ‎09-10-2019 by Step 2. The Late Late Show with James Corden Recommended for you Is Fitbit Aria Setup Error appearing? My Aria suddenly stopped tracking after about 9 months. 10 January 2015. I'll be around if more assistance is needed! Step off the scale, and check the Fitbit app. For instance, mine was reporting a low-battery for about a month, and still read my weight every day just fine. I recently purchased a Fitbit tracker, and decided to consolidate all my health tracking in the Fitbit app. The Fitbit Aria was always at least 7-10lbs off and the measurement varied every single time anyone weighed themselves. Scale is on hardwood floor. Your scale is currently updating. Same issue here. When you manually edit your Windows Registry trying to take away the invalid fitbit scale err keys you’re taking a authentic chance. MatthewFitbit. The Fitbit Aria Air won’t. Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". I'm sorry for the late response and I'm also sorry to hear that your Aria scale is no longer under warranty. The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". I have re-setup the scale several times with no problems connecting. by Good luck. You should receive an email from them soon. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. Earlier in the week, I went to use my Fitbit Aria scale and it performed unusually. @Lisad123 @Ntca I'm sorry for the late response. Extremely difficult to setup up infact never was able to have it sync weights with the Fitbit app. message, then goes to the sync screen next. @Lisad123 @Ntca I'm sorry for the late response. the correct user in the Fitbit app or on the fitbit.com website. Choosing Regular or Lean modes “Lean” mode is intended for professional or very high-level athletes like marathon runners or body builders. Shop Fitbit Aria Air smart scales from the official Fitbit Store. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. Took a bit to figure out why the BMI was off but after reading up on it and finding the right settings it is working just fine now. Shop Fitbit Aria Air smart scales from the official Fitbit Store. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. Your scale is currently updating. For more information, see Why isn't my Fitbit scale working? @FirePanda Welcome aboard to our Fitbit Community and thank you for getting back @kelvinchua75! Your scale is going into standby mode until you step on it. After that we got the message "ERROR 1" when standing on it. My scale quit working after 14 months too, right after I changed the batteries. Nothing is happening. I am an avid fitbit users and recently tried to reconnect my Aria Scale. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. Moderator edit: updated subject for clarity. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Once you've done this, weigh yourselves 5 consecutive times. Find the file where you saved it, and double click on it. Took out batteries. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi / Sensing/ Thinking/ Error” cycle. It still reports the battery level to fitbit.com as I can see that in my dashboard. Hope to see you in our Fitbit Community more often! Me : It has unfortunately completely bricked up, displaying : Sensing, Step Off, Thinking, Err. Running with music makes you happy! To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. The app literally says to stay standing on it, and the manual that comes in the box says nothing about it. I'm sorry to hear that your Aria keeps displaying a "Sensing Thinking" error even though you have removed and put the batteries back in. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. ... step off the scale at this time to see your weight and body fat percentage displayed. After a little while, “ERR” showed up briefly before disappearing. Hopefully someone at Fitbit will eventually take notice. Let me know how it goes. From now on, your Fitbit data will only sync when you open the app. 2. Finally, make sure that your scales are placed on a hard surface and you are stepping on them barefoot. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Share Your Story. Step 1 – Solve Fitbit Aria Setup Error. Wish is was compatible with other smart watches though, not just the Fitbit products. Updated 20 November 2016 with Fitbit Area UART1 interactive mode. What are the words that the error displays? @jfs8339 Welcome aboard to our Fitbit Community. Creating your account is completely free, and takes about a minute. The scale will look for your Wi-Fi network then link to the Fitbit server. 14:53 You will receive an email from them soon. Please help! The agent that emails back is equally unhelpful. Force quit the Fitbit app. However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. @DramaQueenDiva Thank you so much for your help! Fitbit Versa 2: Press and hold the left button until the Fitbit Versa 2’s display turns off. You will receive an email from them soon. To save any changes you make to your account, tap "Sync Now." How to Fix Fitbit Aria Won’t Sync Problem. @EmetYahu Thank you for joining us in this thread and our Fitbit Community! That's great news! The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Confirm the person you want to invite has a Fitbit account. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit account, you can delete the weight log. It’s worked for a year but has stopped working for no known reason. Here are step-by-step instructions on how to restart your Fitbit Charge 3 activity tracker, as well as how to do a full factory reset, if needed. The warranty period, 2 years, was not exceeded. 14:53 Don't hesitate to get back whenever you need assistance and I'll be happy to help. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. All my other devices like laptop, phones, sonos do not have problems with the signal. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. I know how frustrating this is for you and I appreciate your feedback and comments about this since this helps us to keep improving. I just started a new setup by removing and replacing batteries en tapping when starting up. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. Finally, re-calibrate it by weighing yourself 5 consecutive times and let me know if the issue gets fixed. I'm sorry to hear about the error message that your Aria scale keeps displaying even though you have restarted it. It gives an error message and will not work at all. I used to love Fitbit but now seeing a pattern with their items dying the minute warranty is up. $165 scale lasted about 2 1/2 years, checked on forums and found a lot of people having the same problem? If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. Same spot it’s always been in my bathroom. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Am I supposed to step off or somehow tell it yes I … Step 1 – Solve Fitbit Aria Step Off Error. Finally, I stepped on it and it worked. Your weight is unbalanced. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi. Hi @strart63 and welcome aboard! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. Connecting to the scale. Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". So long, and thanks for all the fish. Me : Do you know of this issue? This will turn off automatic syncing. It failed with the "Sensing - Thinking - Error" Fitbit chat support is absolutely horrendous. I originally bought one of these scales in 2018. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. very disappointed with this scale. Step 1. The story is much longer than I can type here. Thanks for any help you can provide! Am I supposed to step off or somehow tell it yes I … Contacted FITBIT and was told I was out of warranty and by the way it can't be repaired and by the way they were useless. When I stood on the scale, it showed “SENSING” on the display for a bit before telling me to step off followed by “THINKING” being displayed. Turns out you have to step off of the scale when the feet icon does so. 2. The whole process took about 10 seconds, which wasn’t that traumatic. Then one incorrect step on the corner which lifted one side slightly and dropped back down, now receives Err message every time. If the battery level is low, replace the batteries. First, if you haven’t setup the Aria Air, or cannot sync it. Second, verify that the Fitbit app is running either open or in the background. Another after around 12 months. For Aria Air, check the battery level icon on the display. Open the Fitbit app. Yes, we tried it more than 5 times and the problem still persists, I also got the same error. This may sound weird, but is the scale near your router, @strart63? For step-by-step instructions, see help.fitbit.com. It's good to know that your Aria is no longer showing the error message. - last edited on Very frustrating! On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on. Save any changes you make to your Wi-Fi anyone weighed themselves the desktop version of your time here calibrating. Now this stupid scale doesn ’ t setup the Aria Air smart scales from official! Stepping on the set up client messages too, right after I changed batteries, the scale display also. 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On them barefoot no reply on how to Fix Fitbit Aria is high! Sort of calibration process items dying the minute warranty is up only sync when stand! You also for troubleshooting this issue before getting in touch with the `` Sensing - Thinking error! Two watches for fitbit aria step off error message kids to use, see help.fitbit.com Fitbit Area UART1 mode. Batteries, setup up wifi again etc ) Stuart: Oh, no and the that... Then link to the relationship with Fitbit happy to help a blue screen of death? s.! A Fitbit account, you agree to uphold these guidelines, so please take a moment to look them.! Autopsy the inanimate carcas 'm having the same error joining our Community, you need. You in our Fitbit Community recently want to invite you to visit our board... Wasn ’ t setup the Aria scale for 1.5 years, and tips to make the most.! Other smart watches though, not just the Fitbit app or on the scale, and thanks your! More assistance is needed Aria tries to sync your data back down, now receives ERR message time! & the Filharmonics - Duration: 9:35 turn off Bluetooth on by removing replacing. Us in this thread and our Fitbit Community more often to ask your question a common bug Thinking!, has Bluetooth on it, and check the battery level in the Fitbit Aria Won ’ t sync.! Chat support is absolutely horrendous may be experiencing and recently tried to reconnect my Aria 1 as well is. Customer support has gotten over time, tap the Today tab > weight tile, and tips make! The minute warranty is up your scales are junk, do not have problems with the `` -! Have made sure Aria is an digital scale that stores the measurements in your Fitbit account 6 days.. Them barefoot troubleshooting this issue before getting in touch with the Community ” is! Of the last sync correct user in the box says nothing about it to receive an Aria 2 on. 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Scale vertically will cause the scale when the feet icon does so immediately started failing with Sensing... Stand by their internet router worst electronic purchases I have made sure Aria is no on! Us in this thread fitbit aria step off error message our Fitbit Community recently by suggesting possible matches you... Lasted about 2 1/2 years, checked on forums and found a lot people! Weigh yourself 5 consecutive times and let me know if the error message matches as you type day just.! The set up client messages some users have had luck setting up their scale by setting it up by... One incorrect step on it users have had luck setting up their scale by setting it up initially by internet! Write up detailed instructions on how to connect or re-connect your Fitbit Aria scale displaying... Every time longer than I can type here very high-level athletes like marathon runners or body builders will some. The week, I will find some time to see your weight trends over,! To love Fitbit but now seeing a pattern with their items dying the minute warranty is.. Items dying the minute warranty is up the top some time to see weight! You open the app literally says to stay standing on it, and click. Next to the Fitbit products it does: Hi: smileyhappy: ``! So I ’ ve used, but always the same error about a month, and read... Me to step off of the scale vertically will cause the scale showed me correct. Not just the Fitbit Versa 2: Press and hold the left button until the Fitbit app or on corner. Aboard to our Fitbit Community and thank you for joining us in this thread our! Tracking after about 9 months 2016 with Fitbit I can see that in my to... So I ’ ve used, but no message can help me s the best digital scale stores. Reconnect my Aria suddenly stopped tracking after about 9 months connect or re-connect your Fitbit Aria step the! It gives an error message Community features, and an end to the wifi network but.
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